Terms and conditions

Prices

Changes in prices may occur, but if an agreement has been made, Copenhagen Streaming will perform the task at the agreed price.

Orders

Once the buyer has accepted an offer or agreement, the purchase is binding. An accepted offer or agreement is a legally binding agreement between the buyer and Copenhagen Streaming.

Payment

Unless otherwise agreed in advance, payment must be made no later than 8 days after the work has been completed. New customers pay half of the amount upon acceptance of the offer if the amount is over DKK 20,000.

We accept payment through Paypal or our Danish bank connection below:

International payments

Bank: Sparekassen Danmark
IBAN: VRAADK21
SWIFT: DK9092352073112764

Payment within Denmark

REG: 9235
ACCOUNT NUMBER: 2073112764

Bank fees or Paypal fees are paid by the buyer unless otherwise agreed.

Claims

Claims must be made immediately after delivery of services. If Copenhagen Streaming has not satisfactorily remedied self-inflicted defects and if the exceptions in separate sections do not apply, the buyer is entitled to an appropriate reduction in price.

Exemption of liability

In the event of defective delivery, Copenhagen Streaming cannot be held responsible if it is due to circumstances beyond Copenhagen Streaming's control, including war, riots, insurrection, mass shootings, fires, pandemics, power outages, internet crashes, and CDN crashes.

Right of cancellation

The buyer has the right to cancel as long as it is at least four weeks before the installation date. Once we have started planning or location checks, the right of withdrawal only applies partially, and the buyer will be charged 50 % of the total if it occurs at least four weeks before the set-up date. If the buyer wishes to cancel later than four weeks before the set-up date, the full amount will be charged. Up to two weeks before the set-up date, the buyer can move the date to a mutually agreed time for a fee of 20 %.

Company details

Legal name: Copenhagen Streaming ApS
VATx number: 37614734
Address: Copenhagen Streaming | Ved Amagerbanen 15 | 2300 Copenhagen S
Phone: 28 29 09 10

Changes to

Copenhagen Streaming has the right to change the terms and conditions. We therefore ask our customers to stay updated here.