Terms and conditions

Prices

Change in price cannot be ruled out due to fluctuation in cost, however, Copenhagen Streaming are obliged to commit to an agreed-upon price after accepting an order.

Ordering

By accepting the offer, purchaser commits to his purchase of the agreed service. This agreement is legally binding between the purchaser and Copenhagen Streaming.

Payment

Unless explicitly agreed prior to commencement of work, payment will be due in full 8 days after completion of the work or services provided. When working with new customers, or when the budget is in excess of USD 5,000, half of the total amount will be charged upfront when the order has been placed. We accept payment through Paypal or our Danish bank connection below:

International payments

Bank: Jutlander Bank
IBAN: VRAADK21
SWIFT: DK9092352073112764

Payments within Denmark

REG: 9235
ACCOUNT: 2073112764

Wire transfer or Paypal fees are to be paid by purchaser unless otherwise agreed.

Claims

Claims should be made immediately after the delivery of service. If Copenhagen Streaming has not successfully remedied self-induced errors, and if “Exemption of liability” below is not applicable, the purchaser is entitled to appropriate compensation.

Exemption of liability

In case of inadequate delivery, Copenhagen Streaming cannot be held responsible if inadequacies are caused by circumstances outside our control, for instance, but not limited to, war, revolt, riot, mass shootings, fire, pandemic outbreaks, power cuts, internet break down, CDN break down and so on.

Right of cancellation

Purchaser holds the right to retract his acceptance of an offer, as long as it happens at least four weeks before the setup date. When scoping, planning or scouting has been initiated, purchasers right of cancellation applies only partially, in which case we will charge 50 % of the total amount if cancelled earlier than four weeks in advance. If purchaser wants to cancel less than four weeks prior to the setup date, the full amount will be charged. Up to two weeks prior to the setup date, purchaser can re-schedule to another date that we mutually agree on for a rebooking fee of 20 %.

Company details

Legal name: Copenhagen Streaming ApS
VAT number: DK-37614734
Address: Copenhagen Streaming | Strandgade 27B, 5. sal | 1401 Copenhagen K | Denmark |
Phone: 00 45 28 29 09 10

Subject to change

Copenhagen Streaming reserve the right to change and update our terms and conditions. We, therefore, ask you to stay updated here.